My name is Jenny Martin and I am your dedicated Outlook email technician.. To fix outlook working offline, go to "File" menu, select "Work Offline" option and turn it off. If it's already off, try restarting Outlook or your computer. Check your network connection and ensure it's stable. If you have any questions or concerns, please don't hesitate to reach out to me. I look forward to working with you and helping you resolve any Outlook-related problems you may be facing.